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FREQUENTLY ASKED QUESTIONS

They have the same content. For those who like using their phone, we recommend the app. For those who like their laptop, we suggest the desktop version.

Follow the directions below to cancel your TMAC FITNESS MEMBERSHIP:

  1. Log in to your TMAC FITNESS membership site
  2. Click the avatar in the upper right of the screen
  3. Select Settings then Billing.
  4. In the Active Subscriptions section, select the three dots to the right.
  5. Select "Cancel This Subscription"
This will unsubscribe you from any future billing.

 

You can always reset your password by going to the login page and selecting "forgot my password"

If you are still having issues try to clear your cache and then sign back in.

Yes.

 If you are experiencing trouble streaming the videos, here are a few suggestions for you: 

  1. Reduce the resolution of the video. Choose a resolution that is lower than what is currently selected and trying playing the video again.
  2. Clear your cache and cookies from your browser.
  3. Update your browser to the latest version.
  4. Ensure you have a strong and stable internet connection.
  5. If all else fails– attempt the same actions using a different browser entirely.  

If you haven't updated your credit card, the system will likely not let you log in once your membership auto-renews.

Here's what you do:
 
1) Log into your TMAC membership
2) Select your avatar in the upper right corner
3) Select "Settings"
4) Select "Billing" in upper right corner and update your credit card
5) If you have any questions email [email protected] and we can help you out

Yes. We offer Beginner and Advanced Workouts. We highly recommend everyone follows the Three 20’s Principle regardless of skill level.

You have three 20-minute windows throughout your day. When you wake up, lunch , and evening. Take advantage of these time slots and you will be more consistent in your training. Sample day using the Three 20’s:

  • Morning: TMAC 20-minute Workout
  • Lunch: 20 minute walk before or after lunch (bring a coworker)
  • Evening: 20 minute walk (with family, friends, or your pet)
You will get better results following the Three 20’s than you would by going to the gym for an hour long cardio class and then sitting the rest of the day!

Yes. All TMAC Workout Videos are Total Body HIIT Workouts. (unless otherwise stated) *HIIT=High Intensity Interval Training

  • The TMAC “Cardio” workouts are designed to elevate your heart rate but not break down muscle tissue.
  • Your muscles need time to repair. This is why we advise you do the TMAC “Cardio” workouts in between your other TMAC Workouts. A typical week could look like the following:
Monday: TMAC “Rockstar”
Tuesday: TMAC “Cardio”
Wednesday: TMAC “Superman”
Thursday: TMAC “Cardio 2”
Friday: TMAC “Ninja”
Saturday: TMAC “Cardio”
Sunday: Fun Activity/Rest Day

Click HERE for the TMAC Program Design.

We adhere to the philosophy that the body is made to be in motion throughout the day, with brief spurts of high intensity training. A simple 20-minute walk after lunch is a perfect compliment to your TMAC 20 Workout.

That being said, if you love to run, then go run! You can do your TMAC
Workout after or later in the day. Remember the key is to keep fitness fun, make it work for you, and to keep your body moving throughout the day!

The TMAC FITNESS Workouts are based on the concept of HIIT Training for short duration. This means you do not need a lot of carbs. The best way to eat when following this type of training program is:

-Eat tons of Veggies
-Quality sources of Protein & Fat
-Small servings of Fruit
Click HERE for the TMAC Meal Plan.

There are several ways TMAC 20 Workouts can be viewed on your TV:

  1. If you have an internet-connected TV you can use the built in browser to navigate to the membership login page at https://tmacfitness.mykajabi.com/login.
  2. If you don’t have an internet-connected TV another option is to connect a desktop or laptop computer to your TV using an wireless display adapter or HDMI cable to mirror your computer display on your TV.
  3. Another option is to use the Silk Browser App on an Amazon Fire Stick to watch our TMAC 20 Workout videos on your TV.
  4. If you have an Apple TV you can use Airplay to stream TMAC FITNESS through your Apple TV using your Apple device (iPhone, iPad, Mac).

The exact process depends on which devices you are using, if you are using the Google Home app, if your TV has Chromecast built-in or if you have a separate Chromecast device, etc. 

Casting from the Chrome browser is also an option, but is only available for the non mobile versions of Chrome. Some Android phones can also cast their screens. For your phone, you could use the Google Home app and cast your screen from there.

We offer a 7-day free trial with our memberships. It is your responsibility to cancel within the seven-day window to avoid being charged. All memberships are set to auto-renew. It is your responsibility to cancel your membership before it auto-renews. Refunds will not be provided if you forgot or were unaware that your membership auto-renewed.

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